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The AS16 and ASCA | Active Sky | Active Sky Next | XPAX Support Forum

Official Support can be obtained at http://support.hifitechinc.com/ . This forum is an unofficial support forum for HiFi's Active Sky products. Any support provided here will be from your fellow flight sim product owners and most likely not from HiFi themselves.
Website: http://hifisimtech.com/
 

  1. Started by billhuntsman,

    Last night I purchased, downloaded and saved the ASV upgrade. Today when I tried to open the file I got a WinZip error stating that it did not appear to be a valid archive. When I went back to my account to redownload the file, the server kept refusing the connection. How do I proceed from here?

  2. Guest BlazeFytr
    Started by Guest BlazeFytr,

    Well....I finally got through the servers and was anxiously ready to purchase when I got the following message from the PayPal system:"The credit card you entered cannot be used for this payment. Please enter a different credit card number."This is obviously a PayPal screw-up since I have purchased NUMEROUS payware apps and every other online purchase ever with this card! The balance is way more than adequate!I've had problems with PayPal before, and find they just generally stink compared to most other online commerce systems.Is there any other way to purchase? If not, I guess myself and others in my situation are just outta luck.....I know this isn't a fault of HiFi....…

    • 2 replies
    • 726 views
  3. Guest Albion
    Started by Guest Albion,

    On both programmes downloads showing as "in progress" but after 10 minutes nothing has happened on either. Is this because the weather server is also the same as the purchase server which is under pressure or has my install somehow corrupted both programmes?Thanks for any help

    • 2 replies
    • 596 views
  4. Guest anthonye
    Started by Guest anthonye,

    I keep entering details to buy, I keep gettingYour payment session has expired. To complete this transaction, you will need to enter your information again.After trying again and again I still get the same, is the server overloaded still ?AnthonyUK

    • 10 replies
    • 1.1k views
  5. Started by Ricardo41,

    this is a typo, right?Ricardo

    • 76 replies
    • 7.4k views
  6. Started by Orlaam,

    :-eek Those are some amazing pics!

    • 11 replies
    • 2.4k views
  7. Guest glenb
    Started by Guest glenb,

    I selected Pay Pal at the first screen (the one that says it will only last 5 sec), then it took me to a page where I could use the credit card.First flight KTPA rain etc with tops at about 11,000 set time to dawn.Beautiful!

    • 2 replies
    • 890 views
  8. Hello,I'm planning for my second flight with ASV, uptill now really satisfied! However, I did find an error:FS Flightplanner: departing from OING to OIMC (IFR high altitude), gives me 390 nM. When I let ASV process this it reads 7931 nM. Somewhere there is an error in the coordinates of the airports because my first leg is 3696nM (OING-PUSAL), and my last leg is 3951 nM (MSD-OIMC). Can you have a look into this please?

  9. Started by Spawntscuk1,

    Hi Damien can you look at the email I just sent to you please.Thanks

    • 0 replies
    • 631 views
  10. Guest MarvFerg
    Started by Guest MarvFerg,

    Is ActiveRadar feature of 2004.5 included and supported in ActiveSky V. I have not bought either one yet and I think I would like to have the ActiveRadar feature. Thanks for the advice.

    • 13 replies
    • 1.1k views
  11. Started by fly_ebos,

    Oh boy, where's that #### wallet... hurry hurry....Thanks guys !!

    • 29 replies
    • 2.7k views
  12. Guest aua122
    Started by Guest aua122,

    Hi!Im an early customer of the active sky environment and i love this product. Today i tried to buy the new upgrade version and tried to bypass the paypal paymentsystem. I entered all my data and got the message that my entered data is equal to an account at paypal. thats right. over two years ago i bought a fs-product over paypal but i lost my password and forgott the securityquestions to reactivate my password. And now there is the mess:( i cannot buy your wonderful product, cause i cannot reactivate my paypal account (btw. i dont like the process they do it, i dont want to send copys of my personal documents to them per post or fax). And every time i try to bypass the …

    • 8 replies
    • 1.5k views
  13. Started by drayton_k,

    Hi,What difference is there between the two new file options for Version 5.I already have AS2004.5 so I could get the upgrade option, but for another $10 dollars would give me a full new version. So, what does the upgrade version look for before installing, and is this the best way to go?Hope you see what I mean.RegardsDrayton

  14. Started by Joe L,

    Overall I'm very impressed so far - great effort guys.One minor gripe. I know its my own fault, but I already accidentally deleted a theme in Active Environment due to the location of the DELETE button (and no confirmation on delete). It seems to me a natural tendency is to select an item, then drop down underneath to select, not delete. A confirmation on deletion or relocation would be nice.Could someone pass on what the settings were for the smog or haze theme, that's the one I axed by mistake. :-zhelpCongratulations on what looks to be another big winner!Joe Lorenc

    • 2 replies
    • 811 views
  15. Started by michal,

    Active Sky.Michael J.WinXP-Home SP2,AMD64 3500+,Abit AV8,Radeon X800Pro,36GB Raptor,1GB PC3200,Audigy 2

    • 4 replies
    • 940 views
  16. http://www.simforums.com/forums/forum_post...1839&PN=1&TPN=1I just saw this on Flight1's forum and want to echo my comments there. It's great to see developers who want to ensure customer satisfaction, and in the end, it's a win-win situation and smart business for both.

    • 1 reply
    • 624 views
  17. Guest bgahan
    Started by Guest bgahan,

    Hi Everyone,Still using FS 2002 to fly the Airbus and FS2004 for everything else. When using AS for 2002, I keep getting (Dynamic) weather. For example it will say KPHX(Dynamic) 01751Z......What does that mean? Also is AS behind the real world weather at airports. For example AS is telling me it is 01751z at Phoenix Sky Harbor for my approach and the real world airport ATIS is telling me it is 01951z.Thanks for your help.BrianKPHX

    • 1 reply
    • 723 views
  18. Started by B777ER,

    In another thread Chris stated the following:ASV clouds will provide fast to normal performance, we have 3 resolution for these, 512x512, 256x256 and 64x64 with mips or without mips. Now my question is probably going to sound dumb so apologies in advance. I currently use the low-resolution package for FS Skyworld 2004. My bitmaps are around 83kb for the cumulous clouds. I am getting great FR's with these. Now is that the same as the 64x64 or the 256x256 as mentioned above? And what difference does having mips or no mips make? Thanks

  19. Started by BadKarmaPT,

    Hello,Lately I noticed that every report within FS ends with "RMK SUPRESSED". I bet it has something to do with the fact I have been messing with the settings within ActiveSky. What does this mean? What implications does it have on the weather processing?My second question is regarding the "New Route" option. With older versions of AS I could load a flight plan before pressing the FS "Fly" button. But now, with version B193, I

    • 4 replies
    • 933 views
  20. In the new release program, will vertical simulation require removing FSUIPC wind smoothing control. According to what I have read from Pete Dowson, once wind smoothing is checked, no sudden wind changes can occur near the aircraft...so no turbulence or vertical wind sim.Mark.

    • 2 replies
    • 731 views
  21. Started by Rakham,

    Hi!,I see 3 new zip files on the ASV web page. Are we going to need those 235MB files to be able to run ASV?Thanks for informingRakhamToshiba Satellite P4 3.4 Ghz1536 DDR RAM nVidia GeForce FXWinXP ProYoke & Pedals CH Products

    • 2 replies
    • 861 views
  22. Started by Coqui297,

    1- Is there going to be a problem with ASV and Flight1 FSE ?2- I understand ASV and AS 4.5 are going to be 2 different programs or if there going to be an upgrade to AS 4.5 users ? Thanks/ Carlos

    • 4 replies
    • 736 views
  23. Started by PLazarus,

    Hi Everyone,I wanted to share a few screenshots of the amazing ASV! You guys are going to love it!http://forums.avsim.net/user_files/118912.jpghttp://forums.avsim.net/user_files/118913.txthttp://forums.avsim.net/user_files/118914.jpghttp://forums.avsim.net/user_files/118915.jpgThese were taken over Jamaica. Enjoy.Paul ( SPIM )edit ooops... I made a mistake with one of the pics...will post below

    • 19 replies
    • 1.7k views
  24. Hi guys I want to try to get to the bottom of this, if it is my video card i'm willing to upgrade, i have the ati 9800 pro and clouds in the distance are drawn when i pan around my plane or flying towards it at flight level. The driver i use doesn't matter as it happpens with every driver. However it doesn't always happen therefore its a specific situation, ill try to get details....

  25. Guest janove
    Started by Guest janove,

    Hi!At several occacions I`ve experienced that the ATC-clearance does not fit with Active Skys metar-report. The ATC has sometimes sent me to a runway which does not correspond with the wind direction. Let say the runway direction is 35 and the wind is 150 at 10 kts, the controller still sends me to runway 35 instead of 17.What can I do to fix this?Jan Ove Larssen

    • 2 replies
    • 837 views

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