PMDG General Forum

Captains-A couple of questions keep surfacing in various threads so I'll try to answer them for you here:1) I HAVEN"T RECEIVED AN EMAIL YET:All email were sent as of 0500Z 14DEC. If you ahve not heard from us, perhaps you are part of the 15% of the user database that came back as undeliverable mail? Or quite possibly your spam filter grabbed it, or some other failure has intercepted the sent item.There are a few things you can do to help yourself in this situation. First, the download link/password that is being sent to you is identical to the one originally issued to you at the time of purchase. Simply refer to that old email (we told you to keep it, remember?) and u…

to all those folks who got the udate, did it come with a list of the fixes and mods? PMDG talked about providing a final one when released (yes, I saw the previous one). I know the manuals were updated but I was looking for the summary list.Anyone have it? Was it even produced?

All: Read the post of Mr. Robert. The server has been taken offline until new notice. Regards, Marcelo W. Santiago, ChilePosted on Monday, Dec.15, 3pm EDT

ok guysto demonstrate my good will to wait for SU2, here what i did meanwhile.hope you like it@Randy J. hope you too ;) :Dcheershttp://forums.avsim.net/user_files/52869.jpg

Hey Guys,I have to say first that I love the plane as it was and I cant wait to get my hands on the new one...unfortunatly I have to sit here and be patient and study traumatic injuries for paramedic school so right now its a good thing that I dont have the plane or else I wouldnt be studying, however I am still trying to get the plane because studying is highly over rated. Ok, my problem...the link that I got in the email does not seem to be working today. I dont know if this is my problem or the servers problem. PMDG I know there are similar posts to this but I cant seem to derive an answer from any of them so if you guys could help me out and point me in the right dire…

to who it may concern ,-)I was trying to figure out who is going to pay my next internet provider bill....It cost me one EUR every hour online (1 EUR is approx.0,8 US$). If I start summing all the expenses for flying this terrific aircraft I must admit that the cost of the product is going to raise from day to day, far away from the beginning $ 39,95....I'm flying MSFS since 1997 and fortunately I am,I have since the beginning of flying in MSFS enough money left to enjoy this hobby. I can't never ever remember having such a problem to get a download.I'm reading this forum since august and all I have heard/read since that time, is to be patience and you will be satisfied s…

GetRight (and DAP when I tried that one) both want me to input user/pass info. Is that simply because of the inaccessible error? Does it hurt to put order id and password in those fields? Thanks!sg

Guys,after using the link that I found in the mail, I usually get a ('the') famous white screen stating that the site is too busy...Ok, but now I find another one that states that the site probably has been closed or moved to a different location.So It's a fair guess to state I have locked myself out...?Luc Brusselmans(And I still am convinced this is a lousy way of distributing this update, even if there is no other way...)

Well,Now I am getting a lovely error,When I try and click on the link the page just spends ages connecting and then just displays a website could not be found rejected error msg with no 403.9 or.6 or 500 errors just the plain old one when the page dont exist error!What is going on server problems is it me or are others getting this Help please :)hope im not locked out :(Mark

Since we are all here, doing the same thing (wait), why not sing a song together? It may help to lower our stresslevel and even bring a smile to our sleepless faces. Here we go...ROW ROW ROW YOUR BOAT...

Does it mean I actually got farther when I click the download link and the progress bar actually starts going half full versus when it gives me the 'to many crazy obsessed PMDG customers' on this website message instantly?I guess I am asking if I should wait out the progress bar for a bit and not just hit stop and try again.Kevin

Are there any news about the SU2 release date?RegardsThomas

I was able to get the download started but it just produced any empty zip file. I ams using the DAP Download Accel and had virus off.Any thoughts?Tom

Captains-you might experience some trouble contacting the server for another half hour, while we are doing some tests and tweaking.Please have a bit more patience - we're working feverishly on our end to try to make this a bit less painful...Thanks,

How about a First Class service for an extra $20, we all know bandwidth costs money. So that people with decent connections and who are prepared to pay can download immediately. Naturally, there would those who will never put thier hands in their pockets, and those who believe it offends some socialist morality. So it's unlikely to be over-subscribed. Perhaps there could be some extra liveries available too, not too many though, as everyone(the plebs :-erks ) will want to join. I think Champagne Class sounds good, what do you think?Ever HopefulDudley Brooke

Now I get error 500-13 instead of 403.9 :-hmmm However, it still says server too busy :-(Matthias

HI Guys,I'm curious about how your using download accelerators to grab SU2. I use Getright and all It seems to do is try to grab the download.asp file?How do your prevent this from happening and get it to get the SU2 exe file?Just curious.Merry ChrizmasNigel

Hi all, whinging willy here,Ok, nothing related to the A/C but it might take away the stress of waiting. It might also relieve the OMDG download link for a brief moment, just anough to let me squeeze in. If you think your good with a mouse, try this.http://www.boredomgames.com/chilli.phpEven better still, go here, oh waht fun, I almost forgot what SU2 was for a while. :-)http://www.boredomnetwork.com/for you Flying fans, probably not many of you in here :-) you might find this amusing.http://www.boredshitless.com/gallery.htmlHo Ho HoMerry ChristmasNigel

To say it clearly: PMDG has my full support. I like the 737NG (and even the older products for Fly!2) as much as anybody else here on this forum.And, I'm as impatient as the others who still cannot download SU2.But it's funny how things repeat, the story of FS addon producing companies is a continuous line of disastrous events and upset customers.It is not the first time in history that some addon causes such big frustration. And it won't be the last time this happens.What puzzles me most is the fact that some more or less easily avoidable situations still occur - so as if all preceding catastrophic events others already did never existed. No one seems to learn from the p…

Lefteris,I went back to manual attempts and got back to the download page. After a couple of attempts at the download link I got the message "Opening page http://" etc. on the status bar of internet explorer, and the mouse pointer changed to the hourglass when I hold it over the IE page. It has been like that for the last 15 min.My question is this:Should I leave the page like that and just wait because any moment now the download will start orAm I hanging in internet limbo and I should reattempt the download?Please advise - wait while the opening page message shows on the status bar or retry because it's hung.Thanks and regards,Will Feibel.

The server stopped responding altogether, not even a 'too busy' notification anymore.:-eek ....Could this be it? The beginning of......Just keeping up the suspense :-bla Greetings!Johan

hi PMDGi am trying to download SU2 by the link you sent me. first of all, here a question. why is the link the same as the one when i purchased the product on 1st of July? Is this normal?secondly, why i am able to get onto this page ...You are Authorized for the following downloads: (We recommend Download Accelerator Plus V5.3 for downloading) File Name Click product to download PMDG 737: The Next Generation for MS Flight Simulator 2002/2004 [$39.95] ... but when i click on the link i am unable to download itthx for clarificationcheersMartin

I've had fairly good luck in getting to the download page, I've been in there 6 times by now. When I click on the link saying I'm authorized to download the product it all hangs. I've even let it hang for four hours just to make sure it's not my patience that is short. Anyone have any advice to offer for what is not working here?I'm using WinXP and straight IE.mvh,APS: To all the ones whinging and whining about lack of mirrors and whatnot, I also thank you for the amusing entertainment while I'm waiting this out. You certainly are much better that the usual on-hold-music at most support places ;)

Hi guys ok i'm not sure if this is Ok but i managed to get through to the PMDG order form filled out my details and it came up with a reciept but the problem is i click the continue link? And it displayed the 403.9 error has this purchased the 737 or not?Thanks and hope everyone gets their SU2.RegardsG-MIDY

Out of curiosity, what IS the number of concurrent connections the server is allowing? I managed to get into the shopping cart page to buy the bird, but for the life of me I'm not able to get to the checkout page ;)Mike