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The AS16 and ASCA | Active Sky | Active Sky Next | XPAX Support Forum

Official Support can be obtained at http://support.hifitechinc.com/ . This forum is an unofficial support forum for HiFi's Active Sky products. Any support provided here will be from your fellow flight sim product owners and most likely not from HiFi themselves.
Website: http://hifisimtech.com/
 

  1. Hi guys, I hope you can help with the follow problems. I was flying IFR in Australia from Canberra to Coffs Harbor -- ActiveSky succesfully injected winds at FL330 at 273/100, so a windy day in Australia. As I descended, though ActiveSky and ATIS at Coffs Harbor reported the winds at the destination airport at 350/17. Now here's the problem - throughout my entire approach (including short finals) the winds remained pegged at > 100 kts!! So my question is, why didn't the winds transition slowly throughout my descent from FL330 all the way down to sea-level. Note, that the winds aloft for 6K, 9K and 12K were forecast quite low (e.g. 20 kts)... though as I de…

  2. Hey guys, I'm getting a crash over and over just after AS2012 finishes updating on initial startup while sitting at KMSY trying to fly in the hurricane. Full text of the crash report is: Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: as2012_exec.exe Problem Signature 02: 13.1.4569.9495 Problem Signature 03: 4ff595a4 Problem Signature 04: AS2012 Problem Signature 05: 13.1.4569.9495 Problem Signature 06: 4ff595a2 Problem Signature 07: 145 Problem Signature 08: 25d Problem Signature 09: System.NullReferenceException OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 103…

    • 12 replies
    • 2.3k views
  3. Started by B777ER,

    Just tried a few times, website can no longer be found? Anyone else?

    • 3 replies
    • 883 views
  4. Started by G550flyer,

    I've noticed that Active isn't posting realistic climb temps, they are too high. I I generally fly in the same region that i do in real life. I compare the outside temps from my real world flights to my FSX flights and the temps are running about 10 to 12 degrees higher with active sky. I normally cruise in real world at FL400 or FL410. During initial climb out, the outside temp clicks off normally as i climb. With active sky, the temps lag alot and decrease slowly. This is killing my aircraft performance in FSX.

    • 1 reply
    • 1.1k views
  5. Started by haskell,

    Just started getting this yesterday. When the METAR says few, the sky is completely overcast. Any ideas? It's a beautiful overcast! Better than I get on overcast days!

  6. Started by Shermann,

    Hi Guys ! SInce I installed the Sp1 i had the following problem when i opened AS2012 i had an error about 3000 files were notloaded and the possible cause was that my system clock was set to future so to et it back to current time and restart the programm. MY clock was set correctly i opend 2 other times the proramm with same result. Then i reboot computer and the error disappeared. The problem now is this i made a flght from ESSA to VTBS and during the flight the wind information disapperead and didnt come back at all closing the programm and opening it again i had the wind in cruise again but after a while it disappear again. Another example yesterday i made a fligh…

    • 3 replies
    • 1k views
  7. Guest Kosta
    Started by Guest Kosta,

    Why doesn't HiFiSim support P3D natively? Via Migrator, it's working great, but without it, doesn't accept the application folder. Come on... easy fix ;-)

    • 3 replies
    • 1.2k views
  8. Okay, I've read that ASE has problems with non-FS9 waypoints and will give you an "incomplete weather synthesis" (unlike AS 6.5, which always did). Even when I go into FS9 and re-save the flightplan with the FS9 flight planner, it still doesn't work. So my question is; how can I get my head/tailwind component? On trans-oceanic flights this is a must. Or should I go back to AS 6.5? Thanks, Daniel

  9. Started by Dicko,

    On page 11 of the AS2012 manual is states: Disable turbulence and thermal effects on aircraft: Check this option to disable all turbulence and thermal effects from FSX itself (may help with high-fidelity add-on aircraft autopilot s-turn issues). Is this implying that AS2012 now handles all turbulance and thermal effects so it no longer needs to be enabled in FSX or have I misread it and unticking the checkbox will disable these effects completely?

    • 3 replies
    • 2.7k views
  10. Started by -Joshua-,

    Welcome to the HiFi Community Forum at AVSIM! AVSIM has generously provided this forum as a community discussion hub for HiFi products including Active Sky. This is a private forum moderated by HiFi staff, and a few rules apply when posting here. Please take a moment to review this short list of rules: This is not an official support mechanism. You must sign your posts with your REAL FULL NAME. Posts without your real full name are subject to immediate removal. Developers and Staff do monitor the forums and occasionally participate in discussion, but technical and order support should be directed to our official Support Center for a timely respons…

    • 0 replies
    • 1.6k views
  11. Hi everyone. Most of you are aware of our recent adoption of the HiFi Support Center ticketing system as our primary and official support mechanism, but we realize a few were a bit confused. Thanks go out to AVSIM for adjusting our forum name and description to help with things. To reiterate, the Active Sky forum here at AVSIM is now a community resource for discussion of all things Active Sky, with continued participation from HiFi developers and staff, but on an unofficial basis. This change allows us to better support our customers using official channels and ticket system features (i.e. attachments, log collection, product registration, scheduling, follow-up, org…

    • 0 replies
    • 1.7k views
  12. Started by Ed Kammerman,

    Hi, My hard disk crashed last Thursday and is unrecoverable. I'm in the process of requesting new keys, serials and order #s from my vendors. When I got AS2012 I did the upgrade from ASE, I have the key and download from Simmarket. However I don't have the same for ASE. I went to HiFi's site and filled out the registration for for support. When I got the activation e-mail from them what should have been a link wasn't. We tried copy and paste but couldn't paste the address into the address bar. By the time we finally wrote down the long URL it said something was expired. Some assistance would be appreciated. Ed Kammerman

  13. We have identified a new potential problem which appears to be caused by some SSD devices during our license algorithms and may result in constant activation requests. We have prepared a test update which should solve this issue as confirmed by a few users who have experienced this. The update is at: http://dreamcatcher.hifisim.com/ActiveSky2012_Update_B4622.zip After installing this update, a further activation request (or 2) will complete but further requests should cease. Thank you and we apologize for the inconvenience. If you have any problems with this update or further activation issues please open a ticket and let us know.

    • 0 replies
    • 1.3k views
  14. Recently I have been experiencing "Theme Installed Failed" when I execute "Install AS2012 Graphics" after loading my flight plan. Part of the AS2012l og_export file reads: Error converting file to GFX: C:\Program Files (x86)\HiFi\AS2012\Data\Airports\runway11\\runway11.dds - Could not find file 'C:\Program Files (x86)\HiFi\AS2012\Data\Airports\runway11\runway11.dds'. Error converting file to GFX: C:\Program Files (x86)\HiFi\AS2012\Data\Airports\runway12\\runway12.dds - Could not find file 'C:\Program Files (x86)\HiFi\AS2012\Data\Airports\runway12\runway12.dds'. Error converting file to GFX: C:\Program Files (x86)\HiFi\AS2012\Data\Airports\airport_parking_space\\Airport…

    • 4 replies
    • 1.5k views
  15. Started by jwenham,

    I am still trying to figure out the ASE, Radar Contact, UT2 combo and am wondering at what point will weather be set at a airport. In other words, if I am enroute to LAX for example, at what point would weather be set there from ASE in Standard or DWC mode? 50, 25, etc... ?? Reason I ask is because when I checked RC ATIS before the point that RC asks me to contact approach it gave me 7L and reported wind @ 157. ASE ATIS reported 247 wind direction. Anyways RC sent me down to 12000 which based on my direction of flight would mean that it was still going for 7L. If RC gave me 24R it would have wanted me at 11000. When I reached the point to contact approach it then gave me …

    • 4 replies
    • 945 views
  16. I just want to say that ActiveSky Evolution Hurricane is awesome, however there are a few bugs: 1.) The Hurricane acts as a super weather station and seems to misbehave when it gets in range of weather stations that the user might select as a departure or destination, as it seems to cause a conflict and wipes the weather out or in a worse case causes ASE to stop working and crash. 2.) With hurrican systhesis there seems to be a 27,000 foot hard coded visibility threshold. What I mean to say is that if the user is within range of the hurricane and goes below 27,000 feet then the whole area is fogged up and hard to see, even though the report says that the ceiling i…

  17. Started by Emile,

    Hello, If yes do I need a new registration? Thanks in advance

    • 3 replies
    • 977 views
  18. Started by ivota,

    in this time I have problem when I start Active Sky 2012. The message of Active Sky 2012 always (often every 10 min) ask me to confrim key, and activation online. What is a problem? Does someone have same problem?

    • 7 replies
    • 2.4k views
  19. Started by bank1,

    Okay I'm trying to install SP1 into AS2012, I currently have Build 4363. I'm using WIN 7 64 Pro. When I go to install it loads to my E: Drive but it dosen't change the build # on the AS2012 Home pg? Now I did have AS2012 on my SSD Drv (C:) so I deleted that copy thinking that may be the cause, but it had no change. For clarification I orginally installed AS2012 on my E:Drv, then at some point in time I moved it to my SSD Drv. Now I just have it on my E: Drv. I hope that helps. Don

    • 0 replies
    • 811 views
  20. Started by Wilbert,

    Don't know what happened but could see hurricane results before now but could not observe no bad conditions, looking from outside A/C, around where Issac is reported located. I observed several intense rain pockets on program's radar however, clouds were not there when looking out of A/C. Could not detect any circulation center. Is this due to reporting stations being down?

    • 0 replies
    • 784 views
  21. Guest avioesemusicas
    Started by Guest avioesemusicas,

    Is it just me or the Hi-Fi servers are down again? :(

    • 15 replies
    • 2.5k views
  22. When I first load a flight plan into AS2012 w/ SP1 (also same problem with previous patches) and it prompts me after to install a graphics snapshot, I select okay, the box closes, and nothing happens. I have to load the plan again and this time it correctly starts the graphics snapshot process.

    • 2 replies
    • 795 views
  23. Started by pcubine,

    Just for laughs.This screenshot shows KSDF Sunday morning. Metar was 200 ft overcast. ATIS was reporting no clouds below 20000 ft. All other parameters were spot on. Michael Cubine

    • 5 replies
    • 2.4k views
  24. Started by onejoe,

    When I start AS2012 and build a flightplan, I'm asked "Would like to install weather-influenced graphics based on your new route average weather conditions". Choices are Install AS2012 Graphics or Install Snapshot Graphics. The Users Guide recommends the first one. When I select it, it takes a full 3+ minutes to complete the theme installation. Is this normal? I'm running on some pretty serious hardware. Not a big deal, I guess, but I thought I'd ask just in case I've configured something wrong. . Thanks in advance!

    • 4 replies
    • 1.4k views
  25. Started by bursco,

    New starter - is this error repairable ?? Its very good when I can get weather d/l. Denis :blink:

    • 4 replies
    • 1.1k views

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