Skip to content
View in the app

A better way to browse. Learn more.

The AVSIM Community

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Anyone else finding the Fenix unusable as of today?

Featured Replies

Was flying the Fenix just fine yesterday.

As of today, the EFB is completely unusable.   It stays of the loading page forever and never gives me the login numerical display.

I've tried multiple resets and restarts of the Fenix app, and relaunches of MSFS with no luck. 

Here's a screen pic - this is 10 minutes after loading, the charging cable is still in, aircraft has power and yet this screen remains. I've tried clicking the power button and other areas of the tablet but just stay like this forever.

#NoEFB

Was wondering if this was a server/authentication issue at the Fenix end?

spacer.png

Bill 😎
FS2024 • PMDG 738, 777F & 777-200LR • Fenix A319, A320, A321 • TFDi MD-11 • AS/ToLiss A346 • iFly 737 MAX8 •  Ini A340 • AS CRJ v2 • Ini A300 Premium • FSS 727F • FFX HJET, Visionjet and P180 2024 • A2A Comanche 2024 & Aerostar • All BLACKSQUARE aircraft • COWS DA40 & DA42 • FSW C24R Sierra & C414
TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro
9800X3D • RTX 3080 • 64GB DDR5-6000
NPPL licence holder in the UK

  • Replies 69
  • Views 13.1k
  • Created
  • Last Reply

I have no issues. On my third leg for the day. Performing perfectly fine. 

Richard

7950x3d   |   32Gb 6000mHz RAM   |   8Tb NVme   |   RTX 4090    |    MSFS    |    P3D    |      XP12  

Ya I cannot get it to lid on my iPad had this problem last night. 
 

also found out you cannot use time compression with the Fenix. That’s a big problem for a guy with 2 toddlers. 

Ron Hamilton

 

"95% is half the truth, but most of it is lies, but if you read half of what is written, you'll be okay." __ Honey Boo Boo's Mom

If you do see issues, please run the Fenix App and reauthenticate- it's all done seamlessly- just start it.

Edited by cavaricooper

Best-

Carl Avari-Cooper

What is the point of opening a thread like this here? Go to their support and tell them about the problem not us. 😉

 

I had that problem with the EFB once Clicked the "Restart" button in the Fenix app, problem solved.

1 minute ago, fakeflyer737 said:

Ya I cannot get it to lid on my iPad had this problem last night. 
 

also found out you cannot use time compression with the Fenix. That’s a big problem for a guy with 2 toddlers. 

Not being able to use time ompression IS indeed a big problem! 

  • Author
5 minutes ago, cavaricooper said:

If you do see issues, please run the Fenix App and reauthenticate- it's all done seamlessly- just start it.

Cheers, but as per my OP, I've done that multiple times, along with several full sim restarts.  I've sent off a support request to Fenix, but just wondering if anyone else is seeing this.  It seems so odd that it was working yesterday and with no sim changes, other addons etc, the EFB is now just completely non-functional at my end.

Bill 😎
FS2024 • PMDG 738, 777F & 777-200LR • Fenix A319, A320, A321 • TFDi MD-11 • AS/ToLiss A346 • iFly 737 MAX8 •  Ini A340 • AS CRJ v2 • Ini A300 Premium • FSS 727F • FFX HJET, Visionjet and P180 2024 • A2A Comanche 2024 & Aerostar • All BLACKSQUARE aircraft • COWS DA40 & DA42 • FSW C24R Sierra & C414
TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro
9800X3D • RTX 3080 • 64GB DDR5-6000
NPPL licence holder in the UK

  • Author
7 minutes ago, Farlis said:

What is the point of opening a thread like this here? Go to their support and tell them about the problem not us. 😉

 

I had that problem with the EFB once Clicked the "Restart" button in the Fenix app, problem solved.

Because I wanted to see if any other users had seen the problem - given that it seems external server related.

As per my OP, I have clicked restart in the app multiple times, along with full app restart and full sim restart.

You could always have ignored the thread and moved along with your day......

Edited by JYW

Bill 😎
FS2024 • PMDG 738, 777F & 777-200LR • Fenix A319, A320, A321 • TFDi MD-11 • AS/ToLiss A346 • iFly 737 MAX8 •  Ini A340 • AS CRJ v2 • Ini A300 Premium • FSS 727F • FFX HJET, Visionjet and P180 2024 • A2A Comanche 2024 & Aerostar • All BLACKSQUARE aircraft • COWS DA40 & DA42 • FSW C24R Sierra & C414
TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro
9800X3D • RTX 3080 • 64GB DDR5-6000
NPPL licence holder in the UK

41 minutes ago, cavaricooper said:

If you do see issues, please run the Fenix App and reauthenticate- it's all done seamlessly- just start it.

What's up with that? DRM feature?

I'm now in sim heaven thanks to MSFS 2024 and hundreds of add-ons!

I can't get the Simbrief FP to load into the FMC and I have been at this for almost 3 hours

 

 

 

 

I'm starting to be glad I did not buy this yet. I will, but I'll wait until most issues are resolved.

I'm now in sim heaven thanks to MSFS 2024 and hundreds of add-ons!

1 hour ago, JYW said:

Was flying the Fenix just fine yesterday.

As of today, the EFB is completely unusable.   It stays of the loading page forever and never gives me the login numerical display.

I've tried multiple resets and restarts of the Fenix app, and relaunches of MSFS with no luck. 

Here's a screen pic - this is 10 minutes after loading, the charging cable is still in, aircraft has power and yet this screen remains. I've tried clicking the power button and other areas of the tablet but just stay like this forever.

#NoEFB

Was wondering if this was a server/authentication issue at the Fenix end?

spacer.png

Interesting, as I've just purchased the A320, but can't get the EFB to do anything - it's displaying exactly as per your screenshot. I've never had it working, so assumed it was something my end, perhaps not. Btw, have tried restarting the app, running both the app and fs as Administrator, but nothing seems to be working... 

22 minutes ago, DJJose said:

I'm starting to be glad I did not buy this yet. I will, but I'll wait until most issues are resolved.

You’re missing out Jose- superb!

Best-

Carl Avari-Cooper

29 minutes ago, DJJose said:

What's up with that? DRM feature?

No- exe.xml so it can run outside MSFS

Best-

Carl Avari-Cooper

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.