Mindstar Aviation Support Forum

That's the question, asked repeatedly. Why does Mindstar use RealNav Data instead of Navigraph or NavDataPro from Aerosoft. First and foremost we are a company that makes avionics software for training in the real world. Neither Navigraph nor NavDataPro can be legally licensed/used in a training environment. But that's just the tip of the iceberg. After extensive review of what was available in third party navigation data available for the sim environment, Mindstar realized that there really wasn't enough information contained within any of the offerings that could even come close to what was needed for a database with accuracy and fidelity comparable to what is u…

Due to the nature of some posts, a couple of rules are now in effect in the Mindstar Aviation support forums. 1. All of the Terms Of Service for AVSIM are in effect. 2. All posts will now include a real name, no more anonymous postings. 3. All posts will be courteous. If you can't be polite, don't post.

We have found that some C172 airplanes that are configured with our G1000, in the configurations that use the GFC-700 autopilot (also known as AFCS) are experiencing some autopilot problems, most noticeably in heading mode. The solution involves a change to the C172 aircraft.cfg file. In the section titled [autopilot] There is a setting: flight_director_available=0 This should be set to flight_director_available=1

I've got my GPS buttons programmed to a hardware controller (VRInsight T&T) and always had this working for the native GPS, but now I've changed some aircrafts to the Mindstar GNS my controller setup doesnt work for those aircrafts. I assume the Mindstar GNS isnt working with the standard controller functions from P3D/FSUIPC, as is the case for with sophisticated addons. Can it be I'm doing something wrong, or is there another way to connect the Mindstar GNS to a hardware controller?

Welcome to the new support forum for Mindstar Aviation. After our own forums were hacked last year, we realized that we simply didn't have time to deal with such behaviors and were at a loss what to do. Thanks to Tom Allensworth and his AVSIM staff, we now have a new home for our support forums.

Hi GPS-VR is installed and registered, but when I start a flight in FSX it will not connect to Foreflight. Ipad and computer is on the same wifi and Mindstar is allowed through the firewall. What can possible be wrong?

Hi Ed I manage 5 professional licence installations of your 32 bit G1000 software and experience the following crashes across all 5. When selecting Activate Leg on the first waypoint of an arrival procedure, the software freezes and then crashes P3D v3. I assume this is happening as your software doesn't transition between procedures as it should do. We have updated a couple of the sims to the latest installer on your website still with the same results. While we have learnt to live with the sequencing behaviour by using DTO in many cases, it is frustrating when our students attempt to activate legs as they should be able to and have their whole session grind to…

Hello , by any chance, have you already solved the problem of duplicating waypoints in some SIDS in Brazil, a problem that was reported a long time ago? Thank you Marcel

I lodged a support request via your website on 1 July 2023 regarding the Stec-55X gauge showing a "Gauge is not registered" message. I had a reply from Billy Winburn on 4th July that "we''ll look into this". The request was numbered 7228. Since then - no further messages. If I try to reply to his email, I get an error message "Mail Delivery System: The following message to <[email protected]> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-'5.4.1 Recipient address rejected: Access denied. AS(201806281) [DM6NAM10FT019.eop-nam10.prod.protection.outlook.com 2023-07-18T22:54:56.670Z 08DB87B0FC290228]'…

Hi, my name is Petr Ondra and I have a problem with payment for G1000 Advanced, I received an error message. I reported the problem to support and received ticket 7275. It's been a week and still no response. Is this company still alive????

I bought a new copy of RealNav Data two days ago, and it has been charged to my credit card, but the download does not work, and I have not received any email confirmation. I've emailed support with the purchase details, but I have not had a response. Entering my email address and invoice number just shows Sorry, There Was a Problem! Internal Server Error

I'm struggling to get answers from Real Nav Data, so I'm hoping someone here may be able to assist. I've built a new PC, so the DB key for Real Nav Data has changed. I've emailed their support asking how I can get the update for the new DB key, but I haven't had a response. Does anyone know if I can transfer it without their assistance?

Contacted support over two (2) weeks ago, had to Email twice to get support ticket, then nothing, Emailed again, same ticket started reply. Simple request, having trouble to resister all software purchased. Rebuilding PC, can’t register the software. Company has the right not to accommodate this request, all they have to do is say that. Every other software supplier has helped when needed. No person can plan when a hard drive crashes. if I get someone’s attention I will provide my name and ticket.

Hello all, just wanted to share my experience with Mindstar Aviation. The product itself it’s good nothing to say about that, but their support service is the worst I have ever experienced in my entire life. They are really strict about their activation policy. You can only activate the product twice and then you have to contact them to receive support and they never reply or follow up. If they do really terrible service a waste of €50 it has been several months. That I’ve been trying to use the product I’ve purchased, check yourself latest tickets I have opened. None of them came to a resolution. I wouldn’t recommend anyone buying, because then if you ha…

i have send support ticket and got no reaction i have waited almost two weeks the issue its with that i can not register the avoincs the pl 21 for xls can you please fix this i have paid lot of money for the product

Hello, i managed to solve the issue that prevented the activation code with my computer. However i receive i message stating that i have activated the product already twice and i need to contact support to remove one device. I already contacted them but i’m sorry to say they never reply. I also tried buying a new license because i need the software and even the website is not working ! I understand you might have a lot of support requests but it’s really not fair. I love the product but it would be great to receive some support when needed. Abdallah Laham. TICKET. 7083

Hello all, it has been several months i am trying to solve an issue that i have with the G1000 activation, i’ve sent several requests to support but they never helped. It’s quite frustrating. Someone already asked this and said it has been solved contacting support. When i try and activate the software i receive the following error: “The server issued activation codes but they did not work on your computer, either try again or contact support” I tried deleting and re installing but i can’t find any way to solve this. Can anyone help ? thanks !

Hi! My name is Ren-Jie Wu, I'd put an order for G1000 simulator around 04:20 UTC. However, there is error message shown after proceed to checkout. Could you please verify that, please?

I have sent an email to [email protected] and received no reply since Friday. I am beginning to wonder if Mindstar is even still offering support. I did receive an automated email with a ticket number, so I still have hope. If someone could please get back to me I would appreciate it.

Not sure if you have made any decisions/announcements on this topic so please excuse me if there is already something out there that I have not seen. Are you contemplating supporting this sim? The reason I ask is that a number of the aircraft in the sim have the G1000 avionics suite and I would be VERY interested in getting a high fidelity G1000 in these aircraft.

I’m running the G1000 PANEL – basic on a Windows XP SP 3 machine with Microsoft Flight Simulator 2004. (I know its an old system but the G1000 gauge works glitch and frame freeze free). Today I tried to fly approaches at KMTN Martin State Airport. The “Direct To” function to KMTN works, however if I try to fly any of the approaches, the G1000 will not load or activate the approach. It deactivates the “Direct To” function currently flying and freezes the simulator requiring a reboot if I try to clear the procedure. All my other airports and approaches activate fine. Any ideas (wondering if there is a glitch in the RealNavData). Tha…

Sorry if this has been asked before, but I just saw that the product page for the GNS 530/430 states that it is compatible with MSFS? Can anybody confirm that it really works just like in P3D, with a 2d pop-up window that can be dragged to another monitor? I'm asking because I never read any news about it being compatible and after MSFS was released Mindstar was skeptical if the SDK even allowed for their product to be ported over to MSFS.

hi.. i'm using G1000 c172 how can i display ETE and Fuel remain on flight plan page wide view like the first image https://imgur.com/a/fRQQ4gP

Hello , How are you ? I have problems with waypoints duplicate in almost all departure as example attached and I would also like to know why I can't see the ETE into FPL. I am using king air B-200 of flight 1 V2 and P3D V3 I already sent an email to the support more than a week ago and still have no answer. how can i attach photos from my PC to the forum? Tks Marcel

Hi, my name is Matias Avila, i bought the GN430/530 advanced license from your website. I have tried for a week that your support give me a solution. My credit card was charged but the webpage didn´t recognise it, i gave all the information neccesary to Billy Winburn but i don´t get any further response or solution. I find this very frustating, i hope it´s not the general user experience that your clients have to go trough.