KC10Driver

Because it just started after I started up the sim, it updated, and when I turn on PSXT after this update, PSXT stays on for a little while then shuts down. It wasn't doing that 12 hours earlier prior to the update.

Hi Nico, Since the last update I've been dealing with an unknown CTD of PSXT. I can get PSXT up and running but it doesn't stay on long before it shuts down. Latest log included. Thank you so much!

Ah! Got it! Thanks for that!

Hate it when I can reply to my own topic. I found another .lic in the main PSXT folder and removed it. That seems to have fixed the issue. Not sure if that was in the new download this morning if it was an artifact from the last license that stayed in there for over a month and only now was flagged. Either way, it appears to be all fixed up. I left the other .lic file in "C:\Users\russo\AppData\Roaming\InsideSystems\RealTraffic.lic" and all seems fine.

Forced update this morning is now flagging two different RT licenses. I updated my license about a month ago and haven't had any issues but with this latest update, here we are. I did follow the instructions in the log about removing the one ",lic" file only to have PSXT flag that my RT license was now outdated. Any help would be appreciated. Russ log file contents: Thu Jun 13 11:40:40 2024 (utc) PSXT version 7.4.0 for MSFS ********************************** parameters ********************************** from "C:\Users\russo\AppData\Roaming\PSXT\parameters.xml" TIME_COMPRESSION_CHECK=true LEARN DESTINATION=true COLLISION_LIVE_PARKED_GND=true HIGH_PERF_AIRCRAFT=true KEEP_SIM_TIME_PAR=false LIGHT_AIRCRAFT=true HELICOPTERS=true CALLSIGN_OBJECTID=false SIM_TIME=false COLLISION_USER_AIR=false COLLISION_USER_GND=false COLLISION_LIVE_PARKED_GND=true SUPPRESS_STUB=true ALWAYS_ON_TOP=false LIG_AUTOMATIC=false LIG_PRIORITIZE=false AFG_AUTOMATIC=true NAV_LIGHTS_WHILE_PARKED=false AUTO_RANGE=false LEARN_SOFT=true PARK_SOFT=true PARK_FAKE=false INITIAL_LOAD_ONLY=false GUID_CHANGES=true CUSTOM_PARKING_PERCENTAGE=-1 SECONDS_DELAY=30 MAIN_WINDOW_X=795 MAIN_WINDOW_Y=50 LAST_EPOCH_TIME=0 MATCHING_DEPTH=4 LATERAL_RANGE=15 MAX_FIT_WEEK=335 TIME_SHIFT_DAYS=0 TIME_SHIFT_HOURS=0 TIME_SHIFT_MINS=0 PROGRAM_VERSION=7.4.0 PORT_NUMBER=10747 DESTINATION_AIRPORT= DESTINATION_GATE= FLIGHTPLANS_FOLDER= lfolder1=D:\MSFS2020\Community lfolder2=D:\MSFS2020 addon\Addons\AI Aicraft\SimObjects lfolder3=D:\MSFS2020 addon\Addons\aig-aitraffic-oci-beta\SimObjects\Airplanes afolder0=C:\Users\russo\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Official\OneStore afolder1=C:\Users\russo\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Community afolder2=D:\MSFS2020 addon\Addons PROGRAM_INSTALL_PATH=C:\PSXT ARCHIVE_VERSION=23.0.0 DBASE_VERSION=1.0.68 AIG_VERSION=1.0.4 DATA_CHECKED_AT_DATE=SP34SMX?3 BLOCK_CALLSIGN= MSFS_INSTALL_PATH=C:\Users\russo\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages "C:\Users\russo\AppData\Roaming\PSXT\parameters.xml" saved ******************************************************************************** ===> Two different RT licenses found: "C:\Users\russo\AppData\Roaming\InsideSystems\RealTraffic.lic" with "blurred" "RealTraffic.lic" with "blurred" Delete the one that is outdated, probably from the RT app you are no longer using and updating? Error 900: You have two different RT licenses? One from the RealTraffic app and one here, see the Log.txt.

Man I wish I could figure out what you're doing to get frame rates like that? I supposedly have a "smokin" machine that I'm getting mid teens on my iFly for Prepare3D and I'm sorely disappointed. I don't know what to do, either. Granted, I'm a complete newbie to Prepare3D so I'm sure there is some tweaking but I don't think it's going to get me 50 FPS. Does the iFly require any work to get it to really shine nicely in this program? In the mean time, I'm going back to FS9 where I know my iFly works nice.

First, thanks for your help! The installer took with that info once I was finally able to sort out which account was which. I think the confusion had something to do with the fact that I have two accounts from the looks of things; one with Comcast and one with Hotmail. I'd love to merge those two but have no idea how to. Secondly, where did Paul respond to them and where are those open tickets? I deleted the e-mails from the support page that had the ticket numbers on them SO when I go to look them up, I really can't cause it since it keeps asking for a ticket number that I didn't keep. It'd be really nice if there was just a list of ticket numbers populated on there so I could go in that way. Anyway, if Paul responded to those in there, I'm out of luck since I can't cross reference within your site. Regardless, tho, it does appear from the look of things that it's up and running properly now. Thank you so much for your help Ryan. I appreciate it.

Interesting Ryan. Ok, tell ya what, I'm on my way to your support forum right now. I'll submit a ticket and put the number on here in an effort to see where this is breaking down hopefully. Thank you for taking the time to help! Russ Ryan, here's the ticket number: 0B2-19093518-040E. I put the original order number on there, too, as opposed to the recent reactivation order number of 222362. Either way, you have them both now. Any help would be very welcome. Thanks in advance!

Yep. Thanks tho.

Thanks Ryan but I actually have submitted several tickets about this, without any responses to any of them, which is why I hesitantly resorted to posting on here... The e-mails I submitted were more or less copies of the tickets I submitted since I wasn't getting any responses. Any recommendations?

PMDG, I'm kind of at a loss as to what to do with my failed install of the MD-11 for FS9 since I've sent multiple e-mails to support with no response for two weeks. I recently purchased a new computer and I'm trying to install the product on my machine with no success. I purchased the extended download service, and got the link from Paul, but when I try to install it, it asks for my original (I presume) password that I used when I first downloaded it years ago. Unfortunately, I've long lost that, your system will not send me a password reminder (despite multiple requests and attempts), and it appears that any/all of my e-mails to "support" are either being ignored or filtered out. Considering your amazing standing in the flight sim world, and your known wonderful customer service, I'm really surprised but assume that this is just an oversight some how. I'd REALLY like to install the MD-11 on my new system so I really need some help from y'all. Sincerely, Russ O'Dell

I dropped the cash on the extended download service since I didn't have the original .exe from months ago. While I'm really kind of ticked off that it wasn't enough that I dropped $80 on the MD-11 to begin with months ago but also had to give up another $5 for an "extended download" service, I'm happy to have the original file back up and running on my machine. Lesson learned: keep the .exe's on an external hard drive so when Microsoft products do their thing and dump everything, you have some measure of recovery.

Well, that's a bummer. You'd think they'd just resend the .exe since I already dropped the cash on it. Hopefully I'll hear something from the trouble ticket I put in yesterday. Thanks for the help...

Dan, where would I find this installer? I'd like to do this and I'm not worried about the liveries...that's easy to fix.

PMDG MD-11 folks: I've searched a bit and can't seem to find anything on this subject in the forums but my database is showing "NOT_VALID" under the A/C STATUS page. I can't load any waypoints, flight plan information, etc... I recently had an error in MSFS9 that forced me to reinstall the program. Fortuantely, I had MOST of my MSFS9 files backed up on an external hard drive so I just copied those files over once the reinstall was complete. Could this be the cause of the database error? If it is, would y'all know how I can fix it? I was just thinking I should reinstall the MD-11 all over again but it doesn't look like I'm allowed to download the .exe from PMDG to try this. Can anyone help with this perplexing problem? Thanks in advance! Russ