June 27, 20196 yr Author Haha.... I paid for this product and it doesn't work. I thank You for all of your help. Is this your product?
July 11, 20196 yr Author Just wondering if I Bought this product again with new account do You think it will work?
July 11, 20196 yr Hi, at this stage, there is no log file to check, no screenshot to evaluate, and I'm not sure we could successfully guide you any deeper through technical details. In other words, with the information at our disposal we cannot diagnose any probable cause. What would you do?
July 11, 20196 yr Author I appreciate everything You have done to help me. I just don't know my way around computers enough to provide You with everything You would need to help me. I am willing to purchase Product again. Do You think that will work with a fresh start? Thank You for taking time to help me.
July 16, 20196 yr Hi, There is no need to purchase the same product again, it won't change anything. Rather, you can download and install the latest update (the process is similar to the purchase - running the e-commerce installer red icon file - but you'd select "REINSTALL" instead of "PURCHASE")
July 17, 20196 yr Author With the new update it's back in my dash but still has black screen. At least it's in the dash now. If I open it up in it's own window it works 🙂 I'm so thankful that I can use the Garmin again. Thank You again. I'll make a Donation to your website. I meant to have don that already. I get paid once a month so I will do it on the first. I'm on medical disability, 2 rounds of cancer. The last round in 2012 the Chemo messed up my Heart. Now I have a Pace Maker. Flying theses planes really helps me through the day. I never thought I would be using my Retirement in my 40's.
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