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GTN 750 Crashes FSX, Happens with any aircraft!

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So, I installed the Reality XP GTN 750 Last night. My problems are as follows.

1.  GTN 750 Black screen 

2. every time I got to the addons drop-down menu inside of fsx and I click on realityxp configure aircraft my sim freezes and just quits. It is not producing a crash report wither.

I have tried getting it to work in all fsx aircraft and A2A addon aircraft. To me, it does not appear to be a certain aircraft its broken in all of them. 

I have followed all the instructions that come with the product and to no avail, I am unable to get things to work... Also, I know reinstalling does not really help but tried it anyway and still no luck. FYI there are no crash reports like stated above or I would post one, I have not been able to find a forum post about the same problem either. 

Have you installed the Garmin Trainer as well?  Takes both to tango.  The Reality XP product uses the Garmin Trainer as it' engine.  And you must use the appropriate Garmin Trainer for the Reality XP GTN version you are using/

Frank Patton
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Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126
                       
"I will never put my name on a product that does not have in it the best that is in me." - John Deere

4 hours ago, MrAero said:

2. every time I got to the addons drop-down menu inside of fsx and I click on realityxp configure aircraft my sim freezes and just quits. It is not producing a crash report wither.

Can you please review the content of the RXP log files, especially "rxpGTN_menu.dll.log" (see user's manual for file/path).

Also, what FS version are you using exactly? (right click FSX.exe, details, product version).

  • Author
2 hours ago, fppilot said:

Have you installed the Garmin Trainer as well?  Takes both to tango.  The Reality XP product uses the Garmin Trainer as it' engine.  And you must use the appropriate Garmin Trainer for the Reality XP GTN version you are using/

I have installed the trainer and I have installed the latest version of GTN 750.

  • Author
On 9/16/2018 at 6:40 PM, RXP said:

Can you please review the content of the RXP log files, especially "rxpGTN_menu.dll.log" (see user's manual for file/path).

Also, what FS version are you using exactly? (right click FSX.exe, details, product version).

Can you just tell me where it is i cant find it?

9 hours ago, MrAero said:

(see user's manual for file/path).

(right click FSX.exe, details, product version). 

 

Edited by RXP

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