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AS 2012 dont start

Thord Wedlund
in The AS16 and ASCA | Active Sky | Active Sky Next | XPAX Support Forum

Featured Replies

Suddenly I get this error and don't what to to. Tryed to reinstall.

  • Moderator

suggest you open a support ticket!

 

RIG#1 - 7700K 5.0g ROG X270F 3600 15-15-15 - EVGA RTX 3090 1000W PSU 1- 850G EVO SSD, 2-256G OCZ SSD, 1TB,HAF942-H100 Water W1064Pro
40" 4K Monitor 3840x2160 

From the knowledgebase -

 

"We believe this is caused by a corrupt file in the AS2012 installation (.xml file).

Please re-install AS2012, by uninstalling and removing all saved data, then reinstall... removing the saved data is important to remove the corrupt file and allow it to re-generate.

You can keep your "Snapshots", but all other data should be removed before installing again.

 

If this does not solve the problem, please open a support ticket."

 

If you are running Win7, everything in C:\Users\(Your username)\AppData\Roaming\HiFi\AS2012 except "Snapshot" is what should go -

 

DJ

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